Privacy Policy

Power Road SR Car Sales Pty Ltd is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Power Road SR Car Sales Pty Ltd manages personal information. It is structured as follows:

1. Personal information Power Road SR Car Sales Pty Ltd collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Power Road SR Car Sales Pty Ltd and complaints
10. Changes to Privacy Policy

1. Personal information Power Road SR Car Sales Pty Ltd collects

The main types of personal information Power Road SR Car Sales Pty Ltd collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Power Road SR Car Sales Pty Ltd such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Power Road SR Car Sales Pty Ltd's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Power Road SR Car Sales Pty Ltd's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Power Road SR Car Sales Pty Ltd's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Power Road SR Car Sales Pty Ltd.

Power Road SR Car Sales Pty Ltd collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Power Road SR Car Sales Pty Ltd keeps of telephone calls, or emails received, or messages sent to Power Road SR Car Sales Pty Ltd or posted on Power Road SR Car Sales Pty Ltd's pages on social media);
• Power Road SR Car Sales Pty Ltd's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Power Road SR Car Sales Pty Ltd collects personal information in connection with running its business directly from the individual concerned. On occasion Power Road SR Car Sales Pty Ltd may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Power Road SR Car Sales Pty Ltd stores personal information in electronic and paper form.

Power Road SR Car Sales Pty Ltd uses and discloses personal information as follows:

• to source vehicles and sell them to Power Road SR Car Sales Pty Ltd's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Power Road SR Car Sales Pty Ltd's customers and prospective customers;
• to obtain products, services or information from Power Road SR Car Sales Pty Ltd's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Power Road SR Car Sales Pty Ltd knows about them);
• to operate and manage Power Road SR Car Sales Pty Ltd's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Power Road SR Car Sales Pty Ltd. For example, Power Road SR Car Sales Pty Ltd may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Power Road SR Car Sales Pty Ltd also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Power Road SR Car Sales Pty Ltd uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Power Road SR Car Sales Pty Ltd uses in the operation of the computer program is browsing history on Power Road SR Car Sales Pty Ltd's websites, name, contact information, and other information you may input into Power Road SR Car Sales Pty Ltd's websites. The level of human oversight Power Road SR Car Sales Pty Ltd provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Power Road SR Car Sales Pty Ltd's staff.

4. Cookies

Power Road SR Car Sales Pty Ltd uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Power Road SR Car Sales Pty Ltd's web server. Power Road SR Car Sales Pty Ltd may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Power Road SR Car Sales Pty Ltd's platforms and those social media platforms. Power Road SR Car Sales Pty Ltd's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Power Road SR Car Sales Pty Ltd's website.

5. Links to other websites

Power Road SR Car Sales Pty Ltd's website may contain links to third party websites. Power Road SR Car Sales Pty Ltd does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Power Road SR Car Sales Pty Ltd and do not wish to receive these communications from Power Road SR Car Sales Pty Ltd in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Power Road SR Car Sales Pty Ltd.

7. Overseas transfers

Power Road SR Car Sales Pty Ltd's website/s are hosted in Australia. On occasion, a third party service provider Power Road SR Car Sales Pty Ltd engages or that Power Road SR Car Sales Pty Ltd is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Power Road SR Car Sales Pty Ltd holds about them by contacting Power Road SR Car Sales Pty Ltd during business hours on 03 9773 8092 or via the contact page.

Power Road SR Car Sales Pty Ltd may require an individual making a request to verify their identity before processing their request.

Power Road SR Car Sales Pty Ltd will aim to respond to all requests promptly and within 30 days.

Power Road SR Car Sales Pty Ltd may refuse a request where permitted or required by law. Power Road SR Car Sales Pty Ltd will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Power Road SR Car Sales Pty Ltd and complaints

If you have any queries, concerns or complaints about how Power Road SR Car Sales Pty Ltd handles your personal information please contact Power Road SR Car Sales Pty Ltd during business hours on 03 9773 8092 or via the contact page. Power Road SR Car Sales Pty Ltd may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Power Road SR Car Sales Pty Ltd can understand the nature of your concern. In most cases, Power Road SR Car Sales Pty Ltd will ask that you put your request in writing.

Power Road SR Car Sales Pty Ltd takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Power Road SR Car Sales Pty Ltd's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: 03 9773 8092
• Mailing Address: 9 Plunkett Rd, Dandenong, VIC, 3175

10. Changes to Privacy Policy

Power Road SR Car Sales Pty Ltd may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.